Strange lock-up of computer when trying to upload photos.

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Hobbyst46
Posts: 4277
Joined: Mon Aug 21, 2017 9:02 pm

Strange lock-up of computer when trying to upload photos.

#1 Post by Hobbyst46 » Fri Dec 21, 2018 10:40 pm

Last couple of days, when I try to upload a JPG image file, of a size that complies with the forum limitations, all of a sudden when I press :add the file" my computer locks up very seriously, even a CTRL+ALT+DEL does not do anything, the mouse is paralyzed etc. I have to manually turn off the system (press the On/OFF switch) to shut down. No signs of malware, virus etc. I am running Windows 7 and Firefox browser. Anyone else encountered this issue ?

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mrsonchus
Posts: 4175
Joined: Tue Feb 03, 2015 9:42 pm
Location: Cumbria, UK

Re: Strange lock-up of computer when trying to upload photos.

#2 Post by mrsonchus » Fri Dec 21, 2018 10:42 pm

No problems for me, but first make sure your Windows 7 is up-to-date then turn off any antivirus and try again, often anti-virus drudgery is the (usually temporary) problem.....

John B.
John B

Hobbyst46
Posts: 4277
Joined: Mon Aug 21, 2017 9:02 pm

Re: Strange lock-up of computer when trying to upload photos.

#3 Post by Hobbyst46 » Fri Dec 21, 2018 10:52 pm

Thanks John B. Switched from Firefox to Microsoft IE and somehow uploading was revived. But as you suggested, it is probably a system software problem...

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