ToupView crashing after recording video

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Jerradin
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Joined: Thu Jul 30, 2020 9:48 pm

ToupView crashing after recording video

#1 Post by Jerradin » Fri Aug 07, 2020 11:35 pm

I'm running into a problem where ToupView crashes as soon as I'm done recording, which ruins the video. This seems to happen about half the time, which is very frustrating. It doesn't seem to make any difference how long the video is or what resolution I record at. Does anyone know what might cause this or how to fix it?

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mrsonchus
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Location: Cumbria, UK

Re: ToupView crashing after recording video

#2 Post by mrsonchus » Sat Aug 08, 2020 5:05 am

Hi, this sometimes happens with TView on my Linx tabled (32-bit) but never on my Laptops (64-bit), all Windows 10. I suspect that it's either a 32 vs 64-bit difference (in either the TV-software version or the op-sys version) or a resource shortage in the 'smaller' Linx - which has less of everything, disk-space, memory etc - all of which are relevant for this use....

Also, a good general piece of advice, often seen but actually relevant from my experience - ensure that Windows and TView are up-to-date.
Finally, check the status of Windows update - if it has an impending update waiting to download or restart, it will cripple the speed of your machine until it's 'needs' are met with either a restart or a completion of the update process. I can always tell by the significant drop-off in performance when update 'needs my attention' as it were.

Just go to the Windows search box and enter Windows update and it'll come up as an option in the results....
John B

Gasman
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Location: North East UK

Re: ToupView crashing after recording video

#3 Post by Gasman » Sat Aug 08, 2020 7:07 pm

Hi guys
I've started using S-EYE software for my little Toupcam and works great, no problems at all. I had a problem with Toupview where the image kept flickering.
S-EYE worth a try can't remember which version I have (I'm away from home at the moment) but just Google it!.
Steve

Jerradin
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Joined: Thu Jul 30, 2020 9:48 pm

Re: ToupView crashing after recording video

#4 Post by Jerradin » Sat Aug 08, 2020 10:02 pm

I'm using Windows 10, which is fully up-to-date. For ToupView, I'm running x64 version 3.7.11443.20180326, which is what came with the installer I downloaded. Is that correct?

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Roldorf
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Location: Northern Germany

Re: ToupView crashing after recording video

#5 Post by Roldorf » Sun Aug 09, 2020 8:21 am

That's an old version of Toupview released in 2018.
My version which I downloaded in May is:

V x64 4,10,16948.20200412 April 12.2020. 10:11:34
Location: Northern Germany

Unknown Brand: Optika SFX 91: Bresser Science Infinity: Canon 4000d
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mrsonchus
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Re: ToupView crashing after recording video

#6 Post by mrsonchus » Sun Aug 09, 2020 5:08 pm

The one I use is even more recent (this June), see this post.
John B

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